Do not sell or share my personal information
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a โsaleโ or โsharingโ of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
We are incredibly proud of the products in our shop and want to ensure 100% satisfaction guarantee!
If you are not satisfied with your product, contact us through our "Contact" tab or at prouddogapparel@gmail.com and we'll be happy to help! We accept returns and exchanges up to 14 days from when a product is received. The product must be unused and in new condition. Customers will be responsible for paying shipping costs for returns and exchanges. If your product arrived damaged in any way, please email us a description and photo(s) of the item's condition and we will send you a replacement.
Note: While our products are made to last, they are not chew proof and there are instances where the hardware may need to be replaced. Weโre happy to replace any hardware defects; however, damages caused by pet chewing, misuse, or natural scratches and wear over time cannot be replaced.
Refunds
We will notify you once weโve received and inspected your return, and let you know if the refund was approved or not. If approved, youโll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since weโve approved your return, please contact us at prouddogapparel@gmail.com